A safe, confidential channel to report potential violations of ethics, anti-corruption standards, or compliance policies — protected by EU whistleblower law and operated independently 24/7.
“At ChessBase, integrity is the foundation of every move we make — in chess and in business. Our players, partners, and colleagues trust us because we hold ourselves to the highest ethical standards. The Compliance Hotline gives every voice a safe path to be heard. Speaking up protects us all.”
The ChessBase Compliance Hotline is a confidential reporting channel for employees, business partners and third parties. It exists to protect our company, colleagues, and the integrity of the game we serve.
The Compliance Hotline is intended exclusively for reporting possible violations related to issues of ethics, compliance, compliance with anti-corruption standards, financial offenses and other violations of the compliance policy of ChessBase GmbH.
Employees, business partners, third parties, and other stakeholders who become aware of cases of bribery, corruption, fraud, theft, abuse of authority, harassment, or any other potential violations of the law, the Code of Ethics and Business Conduct, or the internal documents of ChessBase GmbH may report them through the Compliance Hotline.
At our company, honesty is more than just a word — it is a core value. Openness, responsibility, and trust form the foundation of everything we do, from internal operations to our relationships with clients and partners. If you witness a situation that could harm the company's reputation, or negatively affect employees, clients, or partners, please report it. We operate a 24/7 hotline that guarantees full anonymity and security.
The applicant's personal data (if the applicant provides it) will be processed in accordance with data protection legislation, including but not limited to the EU General Data Protection Regulation (GDPR) on the protection of personal data, to which the applicant gives his consent by sending a request. If desired, the applicant may submit the report anonymously.
Everything you need to know about the Whistleblowing Policy, anonymity, timeframes and what happens after you submit a report.
The Whistleblowing Policy outlines the principles and procedures that enable employees, counterparties and other stakeholders to safely and confidentially report any identified or suspected violations related to the Company's activities to the relevant responsible parties.
The Company shall:
Any report can be submitted anonymously. The anonymity of the Whistleblower is guaranteed in accordance with local laws.
Submission of knowingly false reports is considered a serious violation. If the facts of providing knowingly false information are confirmed, the Company may apply disciplinary measures or refer the case to law enforcement authorities in accordance with applicable law.
Within five (5) working days from the date a report is received, a Compliance Officer will determine whether to accept the report for review, leave it without consideration, or reject it if there are no indications of a violation or if the initial information is insufficient.
The duration of the subsequent review may vary depending on the scope of the case, the level of risk, and any newly discovered information.
The total review period shall not exceed 60 business days from the date the report is received.
The report must be objective, unbiased, and contain all relevant information, including the grounds for concern. Where applicable, any supporting documents that may substantiate the reported facts should be attached.
In anonymous mode, the Whistleblower's identity is not known to the Company and cannot be determined through the platform. All communication with the investigator is conducted without revealing any identifying information.
In confidential mode, the Whistleblower's identity is known but is disclosed only to a limited number of authorized individuals involved in handling the case. This information will not be shared with other employees not directly engaged in the review.
Anonymity is guaranteed only when reports are submitted through the Whispli website.
When submitting a report, you can choose to remain anonymous or, if you prefer, voluntarily provide your name, email address, or other contact details.
After submitting the report, you will receive a unique link, a system-generated username (a nickname such as “Funny Zebra”), and a password. These credentials allow you to log in later and securely communicate with the investigator through a dedicated chat on the platform without revealing your identity.
If you have information about potential violations, or have reason to believe that breaches of the Code of Ethics and Business Conduct, corruption, or other instances of unethical behavior have occurred, you may report them through the Compliance Hotline using the following method:
Follow the link and complete the anonymous reporting form. Whispli is an independent, encrypted reporting platform used by Freedom Holding group companies — fully anonymous communication with the investigation team, available 24/7 in your preferred language.
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Scan the QR code with your phone's camera for quick access to the Whispli reporting system.
